Q) I have received a letter for CalFresh and told to call today. Ive been on hold for 90 min.
What should I do now. I cant hold any longer.
I’m sorry to hear that you have been on hold for so long. CalFresh is a program that provides monthly food benefits to low-income households. If you have received a letter for CalFresh, it may be about your eligibility, benefits amount, or recertification. The phone number to call for CalFresh information is 1-877-847-3663. You can also contact your county office directly or visit the CalFresh website for more information.
If you have been on hold for 90 minutes and are unable to continue holding, you have a few options:
Call back later: If you are unable to hold any longer, you can hang up and try calling back at a later time. It is possible that the call volume may have decreased by then, and you may be able to get through to a representative more quickly.
Try contacting CalFresh through other channels: In addition to calling, CalFresh may have other ways to contact them such as email, live chat, or online contact forms. Check their website or other correspondence you may have received for alternative ways to reach them.
Seek assistance from a local CalFresh office: If you are unable to get through to CalFresh through phone or other channels, you can also visit your local CalFresh office for assistance. You can find the nearest office by using the search function on the CalFresh website.
Seek assistance from a social services organization: There are also many social services organizations that may be able to assist you with your CalFresh application or any other related issues. Try searching for local organizations in your area that provide assistance with food security and related services.