I need to change my address for my EBT card!
February 15, 2023
Q) I need to change my EBT Card address. It was sent to my old address and I never received it. I received a letter stating EBT inactivity warning. I really need my cards!
A) I’m sorry to hear that you haven’t received your EBT cards due to an incorrect address. Here are the steps you can take to update your address and receive your EBT cards:
- Contact your state’s EBT customer service center as soon as possible. You can find the contact information on your state’s EBT website or on the back of your EBT card.
- Inform the representative that you need to update your mailing address. They will ask for some personal information to verify your identity, such as your name, date of birth, and Social Security number.
- Provide the representative with your new address and make sure they confirm that it has been updated in their system.
- Request a replacement EBT card to be mailed to your new address.
- While you’re on the phone with the representative, ask if there are any steps you need to take to resolve the EBT inactivity warning.
- Wait for your new EBT card to arrive at your new address.
It’s important to note that it may take a few days for your new EBT card to arrive in the mail after your address has been updated. In the meantime, you may want to consider visiting your local Department of Social Services office to obtain temporary EBT benefits.
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To change your address on your EBT card, you can do one of the following:
Call your state’s EBT customer service number. You can find this number on your EBT card or on the website of your state’s Department of Social Services.
Visit your local EBT office. You can find the address of your local EBT office on the website of your state’s Department of Social Services.
Use the online portal of your state’s Department of Social Services. Many states allow you to change your address online.
When you change your address, you will need to provide your new address and your EBT card number. You may also be asked to provide other information, such as your Social Security number.
It is important to change your address on your EBT card as soon as possible after you move. If you do not change your address, you may not be able to use your benefits at stores in your new area. You may also be subject to penalties.
Here are some additional tips for changing your address on your EBT card:
Keep a copy of your change of address form.
Make sure you update your address with your other benefits programs, such as Medicaid and housing assistance.
If you move again, be sure to change your address again as soon as possible.