Q) Good morning. I applied for assistance back on 11/29/2021. I have yet to be contacted by phone or mail regarding my application. I find this extremely unprofessional. It’s been almost 2 months at this point without any information regarding my case. I applied for assistance because I’m a full time college student in need of assistance. Please, can I have a update or something regarding my case. I will be contacting the cooperate office in Springfield for further assistance because this office has given me none thus far. Application # T****9934
A) Its unfortunate that you have not received the assistance you need at the East St Louis, IL food Stamp office:
FOOD STAMP OFFICE 225 N 9th St East St Louis, IL 62201Edit Entry
FOOD STAMP OFFICE
225 N 9th St
East St Louis, IL 62201
Phone: (618) 583-2300
TTY: (866) 740-3931
Fax: (618) 583-2414
Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday (except state holidays)
You may need to visit the office location and speak with a supervisor or contacting the cooperate office in Springfield for further assistance.
If you are going to visit the Spring field Corporate office it is located at:
Illinois Department Of Human Services
Department of Social Services
100 S Grand Ave E · (800) 843-6154
Always best to call before you visit.