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My experience at AL Food Stamp Office – Mary

Your Name (Can be Anonymous): Mary Millner
Your Experience: I have been waiting on my card that was ordered on 8/11/2015 and mailed out the following day. I have yet to receive that card being told, on several calls daily for the past week,give it a couple of more days.Trying my best to be patient and do what I was told I couldn’t wait any longer so I c add led to cancel and just order another card. The address the customer service provided was correct however, when I asked the representative to spell the street name and of course it is spelled incorrectly. Wondering why no one asked to verify that spelling on any other call? Poor customer service I’d toy ask me. I was asked by the rep if the address I have was where the card would be sent and I asked him if it could be sent to another address ,since he couldn’t update it to the correct spelling that was provided on the leases copy to be entered in.I dint understand how the spelling would be wrong if I provided the correct one with a lease. I have not had food for months and have to wait on a card that I don’t know when it will come. Its almost time to be reloaded and I don’t have access any of my resources for food.I wish there was a better way of handling that.
Your Food Stamp Office City: bham
Your Food Stamp Office State: Alabama
Your Wait Time: 2weeks

Time: August 25, 2015 at 10:58 pm

Applying for Food Stamp or SNAP benefits

To apply for Food Stamp or SNAP benefits contact your local (SNAP) food stamp office office. Each State program has their own application form. If your State’s form is not on the web yet, you may need to contact your local food stamp office to request one.

158 Responses to Tell Us Your Experience At Your Local Food Stamp Office

  1. Funnily the day after I left a complaint I received a call from food stamp worker she did everything over the phone and said the amount that I would received the next day on my card usually if they say it’s going to be on your car the next day it is so I didn’t check the card and I went to the store and went shopping after a $500 bill for groceries the cashier said there’s no funds on the card once again trying to get through to the snap program to tell them something went wrong and once again nobody answers the phones they give you other phone numbers you can try and all those numbers nobody answers the phone so how are you to get your food stamps especially in these trying times right now Hawaii is on a lockdown because our cases keep rising so how much longer is it going to take me to get my food stamps this is really starting to be repetitive please people can I just get my food stamps

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