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I haven’t received benefits from SNAP.

Q) I haven’t received benefits from SNAP since Feb 2019. How do I get back on them
A) If you have not received your food stamp benefits on their due date Call the phone number on your card to see if your account has received the allotment. It may maybe possible that you thought you were supposed to have them today but they won’t be issued until the first of the week. If there is nothing in your account, then call or just go to your county assistance office to find out what the problem is. You can also look online to make sure you have the right issuance date. First, look at the back of your food stamp card to verify.
I received a case #700118723 but never a card or card number or a pin number.I got this letter on July 31, I am still waiting on a card. When I call it always ask for a card# and a pin# and when I can’t enter one it hangs up.