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My experience at Montgomery AL Food Stamp Office – Tonya

Your Name (Can be Anonymous): Tonya Cleveland
Your Experience: I had a better experience at the office than on the telephone. I’m with Montgomery ARC, an agency that serves individuals with an Intellectual Disability. Jeanette 3754 the representative was very rude and disrespectful. She told me a lie that she couldn’t assist me because I wasn’t an Authorized Representative. I asked to speak to her Supervisor multiple times. She transferred me to a lady who hung the phone up in my face. Very unprofessional! I was better served at the local office. When I called back  John a representative told me I was on the account.
Your Food Stamp Office City: Montgomery
Your Food Stamp Office State: Alabama
Your Wait Time: 30 minutes

Time: July 27, 2015 at 6:14 pm

Applying for Food Stamp or SNAP benefits

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158 Responses to Tell Us Your Experience At Your Local Food Stamp Office

  1. Funnily the day after I left a complaint I received a call from food stamp worker she did everything over the phone and said the amount that I would received the next day on my card usually if they say it’s going to be on your car the next day it is so I didn’t check the card and I went to the store and went shopping after a $500 bill for groceries the cashier said there’s no funds on the card once again trying to get through to the snap program to tell them something went wrong and once again nobody answers the phones they give you other phone numbers you can try and all those numbers nobody answers the phone so how are you to get your food stamps especially in these trying times right now Hawaii is on a lockdown because our cases keep rising so how much longer is it going to take me to get my food stamps this is really starting to be repetitive please people can I just get my food stamps

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