haven’t received my Snap n APA check

I hope I’m in the right place I haven’t received my Snap n APA check, n I took in all my copies n 2 forms 1 for each. Then I got a notice saying my benefits were gonna b delayed if I don’t turn in my paperwork, well I had just dropped off my papers n saw the notice when I got Hm now we check our mail every day n that notice was not in mailbox til I returned Hm, n the notice was dated November 16,2020 I couldn’t prove that the notice was really late because there was no date stamped on it. Just the inside date on notice but it won’t get me nowhere lying to you guys. But as soon as I could I ran it back after filling out all I could n explained I had no copies left as I ran out of ink for copy machine n had no more as I submitted sm originals due to no ink. You guys should have 3 forms you all sent me, the 1st 2 were due by the 5th I turned mine in on the 7th n the notice dated November I took into drop box outside building. Thank you

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