FOOD STAMP OFFICE 119 W State St Charleston, IL 61920
FOOD STAMP OFFICE
119 W State St
Charleston, IL 61920
Phone: (217) 345-2188
TTY: (866) 846-0527
Fax: (217) 345-2190
Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday (except state holidays)
Charleston ILMedicaid – Food Stamp – Welfare Office administrates your local program under Illinois State guidelines. Medicaid provides health care for low income people. Welfare programs (TANF) give assistance to those who have little or no income. While Supplemental Nutrition Assistance Program (SNAP) or Food Stamps helps low-income families buy food.
DHS Family Community Resource Center in Coles County
Family Community Resource Center
119 W State St
Charleston, IL 61920
Phone: (217) 345-2188
TTY: (866) 846-0527
Fax: (217) 345-2190
Hours: 8:30 a.m. – 5:00 p.m. Monday – Friday (except state holidays)
Receives applications for Cash, SNAP, and Medical Assistance by fax, mail or in person.
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If you did not receive your food stamp (SNAP) benefits, you can speak to someone by contacting the agency responsible for distributing food stamps in your area. Here are some steps to follow:
Locate the customer service number: You can find the customer service number for the SNAP program on the website of the agency responsible for distributing food stamps in your area, or you may find it on the back of your EBT (Electronic Benefits Transfer) card.
Call the customer service number: When you call, be prepared to provide information about your case, including your case number (if you have one), and a detailed description of the issue you are encountering (in this case, not receiving your benefits).
Speak to a representative: A customer service representative should be available to assist you. They will be able to provide you with specific information about your case and assist you in resolving the issue.
Follow up if necessary: If the issue is not resolved during your initial call, you may need to follow up with the agency in writing or by phone to ensure that your issue is being addressed.
By following these steps, you should be able to speak to someone about your missing benefits and resolve the issue.