A) I see. There could be a few reasons why you are still being charged for Medicare even though you are eligible for Extra Help.
- The Extra Help application process can take some time, so it’s possible that your application is still being processed.
- Your income or assets may have changed since you applied for Extra Help, which could affect your eligibility.
- There may be a mistake in your Extra Help application.
If you are sure that you are eligible for Extra Help, you should contact your Medicare Part D plan to get this resolved. You can also contact the Social Security Administration (SSA) at 1-800-772-1213 (TTY 1-800-325-0778) to check on the status of your application.
Here are some additional things you can do to troubleshoot this issue:
- Check your Extra Help letter to make sure that you have the correct plan and premium amount.
- Contact your Medicare Part D plan to see if they have any information about why you are still being charged.
- Ask your Medicare Part D plan for a copy of your Extra Help application to see if there are any errors.
- Appeal your Medicare Part D plan’s decision to charge you a premium.
I hope this helps!