I filed for my food stamps and Medicaid have not received a call from anyone

Q) Good Morning i filed for my food stamps and Medicaid have not received a call from anyone . And my family and i are homeless and are in need of this assistance.

A) I am so sorry to hear that you and your family are homeless and in need of assistance. I know that this must be a very difficult time for you.

I understand that you have filed for food stamps and Medicaid, but you have not received a call from anyone. I would encourage you to call your local Department of Human Services (DHS) office and follow up on your application. You can also try calling the Medicaid hotline at 1-800-318-2596.

When you call, be sure to have your case number ready. You can find your case number on the application that you submitted. If you do not have your case number, you can ask the DHS representative to look it up for you.

When you call, be polite and patient. The DHS representatives are very busy, but they will do their best to help you. Be sure to explain your situation and let them know that you are in need of assistance.

I hope that you are able to get the help that you need. Please let me know if there is anything else that I can do to help.

NOTE: In most states you can check your benefits status by logging into State Gateway website or by calling your DFCS office. If you believe the decision in your case isn’t fair, in most states you can request a hearing to have your case reconsidered. Contact your local DFCS office by mail or over the phone within 10 days of receiving your notice of eligibility.