My daughter has not had her EBT card replenished.

Q) My daughter has not had her EBT card replenished. Did she miss a renewal deadline? What do we need to do the correct this issue?

A) If your daughter’s EBT card has not been replenished, there may be a few reasons why. Here are some steps she can take to correct the issue:

1. Check her account balance: The first thing your daughter should do is check her EBT account balance to see if there are funds available. She can do this by logging into her account online or by calling the customer service number on the back of her EBT card.
2. Verify eligibility: Your daughter should verify that she is still eligible for benefits. EBT benefits are typically issued for a specific period of time, and your daughter may need to recertify her eligibility or submit additional documentation to continue receiving benefits.
3. Contact the EBT customer service: If your daughter has checked her account balance and verified her eligibility and still hasn’t received her benefits, she should contact the EBT customer service number on the back of her card. A customer service representative can provide her with information about her account and help her resolve any issues.
4. Visit a local office: If your daughter is still having trouble getting her benefits replenished, she may need to visit a local EBT office in person. She should bring her EBT card and any documentation related to her eligibility to the office.

It’s important to note that the process for correcting issues with EBT benefits can vary depending on the state. Your daughter should check the website of her state’s EBT program for more information or contact the customer service number on the back of her EBT card for assistance.