Q) When will I get help with my food stamps. The hurricane knocked out the power and I lost all the food in freezer and deep freezer.i went up to the Geneva office and filled out the paperwork.
A) I understand that you are in need of assistance with your food stamps. I am sorry to hear that you have not been able to get help from the Geneva office.
The processing time for food stamps can vary depending on the state and the workload of the office. In Illinois, the average processing time is 30 days. However, it is possible that your application may take longer to process if there are any issues with your paperwork or if you need to provide additional information.
If you have not heard back from the Geneva office after 30 days, I recommend that you contact them again. You can do this by phone, email, or in person. When you contact them, be sure to ask about the status of your application and when you can expect to receive your benefits.
If you are still having trouble getting help with your food stamps, you can contact the Illinois Department of Human Services (DHS). DHS is the state agency that administers the food stamps program in Illinois. You can contact DHS by phone at 1-800-843-6154 or online at dhs.illinois.gov.
I hope this information is helpful. Please let me know if you have any other questions.