Q) I have got a letter to do a phone interview. The problem is I have tried calling the number on the letter but nobody we answer the phone and now it is past the deadline. Please help me get this done because I need my foodstamp to get food for my family. Thank you!
A) I’m sorry to hear that you’ve been having trouble reaching someone for your phone interview. It’s possible that the office is experiencing a high volume of calls and is unable to answer every call immediately. Here are a few steps you can take:
- Keep trying: Keep calling the number provided in the letter at different times of the day. You may have better success reaching someone during off-peak hours.
- Leave a message: If the phone system allows you to leave a message, do so and provide your name, phone number, and the reason for your call. Someone may call you back.
- Send an email or a letter: Look up the contact information for the office that sent you the letter and send an email or a letter explaining that you’ve been unable to reach them for your phone interview. Include your name, phone number, and case number if you have one.
- Seek help: If you continue to have difficulty reaching the office, consider reaching out to a local community organization or legal aid office for assistance. They may be able to help you navigate the process and get in touch with the office.
It’s important to complete the phone interview as soon as possible to ensure that your benefits are not delayed.
Please call the Florida Food Assistance (SNAP) Program Contact phone number 1-866-762-2237 for assistance in completing your interview.