Im ex-offender. Can I get food stamps and Medicaid

A) Yes, as an ex-offender, you may be eligible for SNAP (Food Stamps) and Medicaid. Your eligibility for these programs will depend on various factors such as your income, household size, and other circumstances. It’s recommended that you contact your local Department of Social Services or Department of Health to discuss your specific situation and learn more about the application process.
Some states do restrict felons of certain crimes from receiving food stamps. Eighteen states have completely abandoned the federal prohibition on drug offenders receiving Supplemental Nutrition Assistance Program (SNAP) benefits, or food stamps.
Twenty-six other states have partly eased those restrictions, often by providing the benefits only if the recipient complies with parole, does not commit a second offense, enrolls in treatment, etc. At least three more states — Georgia, Nebraska, and Indiana — are now considering similar reforms. Source: https://www.themarshallproject.org/2016/02/04/six-states-where-felons-can-t-get-food-stamps
Felons are eligible to get any type of health insurance including Medicaid, Medicare and private health insurance after being released from prison.
im trying to reapply for benefits and i can not log into my access account. can someone tell how i can speak to an agent